I was surprised, and I have to say, a little impressed to receive call and a text message to let me know that my land-line was now active, and that there was no need for me to be at the property next week for the appointment. Yes, that's right, the one that I wasn't going to be able to be at anyway.
Just a fantastic example of sitting back and letting things sort themselves out.
Though I have to say that I thought it was a nice touch, letting me know not to stay in, and sending me a text to let me know what was happening.
Not really complicated, but I guess it's the simple things that work.
Now gotta wait till next week for the broadband to be connected.